Monday, June 1, 2020
Alexandra Levits Water Cooler Wisdom Troubleshooting Other Teams Cooperation or Lack Thereof
Alexandra Levit's Water Cooler Wisdom Troubleshooting Other Teams' Cooperation or Lack Thereof f youâre working with other teams outside your own who are not involved in your daily meetings, theyâre not always on the same page as you regarding priorities â" and sometimes they can become a roadblock to your teamâs progress. How can you address that without causing additional friction? Heres my advice: Getting through organizational roadblocks, or simply trying to persuade a colleague to come over to the side of your priorities, is a rite of passage in the business world. People are so busy and things move so quickly that just being a nice guy isnât going to cut it. People who donât share your to-do list arenât going to adhere to it simply because you ask them to. If you want other teams to cooperate with you, you have tomake them want to do what youâre asking. In other words, you have to take the time to consider: âwhatâs in it for them?â In order to find out what another teamâs agenda is, start by asking questions and listening carefully to the answers. What is the team evaluated on? To whom do members ultimately report up to? What is THAT personâs strategy? Then, begin looking for ways that your project can help another team accomplish what they are trying to do anyway. Actively communicate this when trying tolift your project off the back burner. While itâs sometimes effective to appeal to the greater good (i.e. in the best interests of the organization) when making your requests, youâll get better results the more personal you go. Donât think of another team as âmarketing,â for instance, but instead as a group of individuals who each have their own set of priorities. By going out of your way to establish rapport with each team member before you actually need something, you will be able to appeal to their needs in the future. Theyâll also be more likely to help you because youâve built a relationship of mutual respect and trust. Although it might be easier, I donât recommend complaining to the other team or a higher-up about the lack of synergy. This will only serve to annoy and cause the additional friction you are concerned about. Even if this approach results in short-term compliance, the other teams will resent you and future efforts to work with them are likely to be tainted. Remember the old adage: you catch more flies with honey than vinegar! For answers from three other amazing career experts, check out the full post at Intuits Fast Track blog.
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